- The primary aim of members is to provide customers with good service.
- All members must be acquainted, and comply with relevant legislation in respect of Employment, Health & Safety and Corporate Governance.
- All members undertake to provide employees with appropriate training.
- Members shall conduct themselves in a proper manner when dealing with other members, trade partners, customers and members of the public.
- In respect of any marketing and promotional activity organised by the association, the members shall abide by the rules and guidelines provided.
- Members will engage in free and fair competition and not involve themselves in any form of price fixing.
- Members shall be held accountable to the association for actions detrimental to the association or which bring the association or the sport of tenpin bowling into disrepute.
Disclaimer
The TBPA endeavours at all times to give good advice and accurate information to members and third party enquirers. However, any information, advice or opinion from the association or its officers or authorised representatives to any member or any other party is imparted only on the basis and understanding that no warranty is given as to the correctness of such information and that there shall be no liability whatsoever at any time on the association or its officers or authorised representatives for any loss or other consequence of any person acting or relying upon such information.